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Assistant Chief Concierge

Company

Wynnalmarjanisland

Location

, ras al khaimah, united arab emirates, ras al khaimah

Type

Full-time

About the Position:

Wynn Al Marjan Island is currently seeking an Assistant Chief Concierge to join the resort’s Concierge team.

Primary Duties and Responsibilities:

  • Assist the Chief Concierge in overseeing daily concierge operations.
  • Supervise and mentor concierge staff, ensuring consistent service excellence.
  • Handle complex guest requests, including transportation, reservations, and special arrangements.
  • Maintain strong relationships with local vendors, restaurants, and service providers.
  • Ensure timely and accurate communication between guests and internal departments.
  • Monitor guest feedback and assist in implementing service improvements.
  • Support the Chief Concierge in scheduling, training, and performance evaluations.
  • Maintain updated knowledge of local attractions, events, and services.
  • Ensure qualitative Forbes Five Star standards are met.
  • Uphold brand standards an...

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