The role of Assistant Accommodation Manager will include:

Ensuring that a high-quality service is delivered and meets customer expectations

Reporting maintenance issues and liaising with relevant individuals to ensure repairs are completed and customers informed

Ensuring property inspections, health and safety and compliance checks are completed in line with legislation and policy

Supervising a General Assistant and Caretaker, providing guidance, support and promoting the development of staff

Assisting the Accommodation Manager with the debt recovery process

Developing and maintaining excellent relationships with internal and external customers

Working with the wider team on monthly checks of buildings, raising repairs ensuring these are completed, completing inspections on void rooms, and carrying out health and safety checks

Complaints management and raising purchase orders

Sk...