The role of Assistant Accommodation Manager
will include:Providing customer service at reception, welcoming customers and providing a good first impressionReporting maintenance issues and liaising with relevant individuals to ensure repairs are completed and residents informedCollecting rent from customers and monitoring the debtor listEnsuring compliance checks are completed in line with legislation and policySupervising a team of General Assistants, providing guidance, support and promoting the development of staffDeveloping and maintaining excellent relationships with internal and external customers Skills and experiences:
Experience in a similar role in a customer service background is essentialLevel 3 qualification or equivalent in business administration or customer service is desirableExcellent communication and customer service skills