Job Description:

• Provide L2 support for IBM AS/400 / IBM i systems and applications
• Monitor system health, jobs, subsystems, message queues, and batch schedules
• Perform incident troubleshooting, root cause analysis, and resolution
• Manage user profiles, object authorities, and security access
• Review logs, investigate errors, and resolve job or program failures
• Monitor interfaces, file transfers (FTP/SFTP), MQ, and data flows
• Perform backup and restore activities (BRMS and native backups)
• Support change implementations and post-incident documentation
• Coordinate with L1, L3, and external vendors
• Participate in on-call or shift-based production support

Qualifications:

• At least 1 to 2 years of hands‑on experience with IBM AS/400 / IBM i and OS/400

• Strong knowledge of job control, subsystems, job queues, and message queu...