Artificial Intelligence Lead - Insurance Domain

Country: Spain

Location: Madrid

As an Artificial Intelligence Lead for the Insurance Domain, you will drive the strategic development and implementation of AI technologies across the insurance value chains, accelerating digital transformation, enhancing risk assessment capabilities, improving claims efficiency, and strengthening customer engagement through advanced AI solutions.

The role sits within the insurance domain and works closely with the WM&I Chief Data & Artificial Intelligence Office (CDAIO) and with Insurance Product, Underwriting, Claims, Pricing, Risk, Distribution, and Operations teams.

Responsibilities

• Develop and execute a comprehensive AI strategy aligned with Insurance business objectives (growth, loss ratio optimization, customer retention, operational efficiency).
• Identify and prioritize high-impact AI and GenAI use cases across the insurance va...