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Artificial Intelligence Contact Center (AICC) Product Manager

Company

Beijing Foreign Enterprise Management Consultants Co.,Ltd.

Location

kuala lumpur, kuala lumpur

Type

Full-time

Huawei APAC Artificial Intelligence Contact Center (AICC) Product Manager

Responsibilities

  • Establish sales goals and objectives for the sector and ensure delivery as per the business plan.
  • Develop a long‑term sales and product portfolio roadmap to achieve competitive positioning and revenue objectives.
  • Engage with customers to gather feedback, address issues, and gather insights for product improvement. Provide support to sales and customer success teams by offering product expertise and assistance as needed.
  • Participate in RFx responses, tenders, presentations, consultations and commercial proposals by providing product information, value argumentation, bill of materials and tender solution designs.
  • Serve as a subject matter expert for contact center products/services internally and externally. Represent the company at industry events, conferences, and customer meetings. Educate stakeholders about product features...

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