Consultant Specialist – Responsibilities

• Own ARIS as product owner (or equivalent process repository), accountable for availability, performance, and user experience.
• Administer ARIS environments: configuration, user/role management, access controls, licensing, upgrades/patching coordination, and release planning.
• Define and maintain ARIS standards: modelling conventions, meta-model governance, naming standards, version control, and repository structure.
• Manage integrations and data flows with reporting, workflow tools, document repositories, and CMDB/service tools (where applicable).
• Oversee platform risk management: audit trails, evidence capture, retention, and controls aligned to internal policy and regulatory expectations.
• Provide L3 support and problem management for ARIS incidents; drive root-cause analysis and permanent fixes; support periodic version upgrades.
• Lead the RTB pod: stability, incident/proble...