Acquire new customer (Distributor, Retail, Modern Retail) on potential areas.
Planning, tracking, and follow up sales order, customer forecasting, and planning of each individual account.
Ensure timely payment of customer for deliveries and also follow up customer.
Ensure achievement of user service level including customer complaint management and also the coordination with internal sales admin to support on time delivery to customer.
Keep customer relation in a consistent customer visit plan in supporting the “push through” of marketing activities for sales info market.
Handling customer complaint, and feedback in timely manner and disciplined manner.
After sales support and concern in terms of warranty handling and product return due to errors.
Working together with Sales Manager to assess the weighted and numeric distribution of product within the distribution channel.