Job Description

Area Operations Manager

Reports To: Head of Operations

Purpose:

To provide SOHO Coffee shops Ltd with implementation, monitoring and review of a retail operation that maximises net retail profit.

Principal Accountabilities

• Development of net profit across the entire store’s operation.
• Driving sales and controlling cost across all stores using weekly and monthly P&L’s and agreed commercial targets.
• Recruit, develop, and train our team to make positive impact in all areas.
• Responsible for maximising each store’s relationships with centre managers and influential neighbours to the gain of sales and net profit.
• Maintain and sponsor a positive and respectful company culture to build motivated teams and faithful individuals at all levels.
• Develop and maintain a strong customer service culture as a point of difference on the high street.
• Take a leading ro...