Job Overview Your passion and energy will be infection as you welcome our guests and support them through their check in and check out procedure.
Your natural down to earth manner will result in being able to manage guest expectations in a fast and busy environment. With a keen eye for detail you will not miss a step in the procedures. Managing payments will be second nature and you will have excellent data entry skills to support accurate reports.
Responsibilities - Greet and welcome guests, visitors, and suppliers.
- Answer telephone calls and provide a warm, timely welcome in line with brand standards.
- Answer guest related queries and provide information on promotions, room prices, activities, and events in the surrounding area.
- Ensure payments are made according to cash handling procedures.
- Process all reservations and cancellations accurately and efficiently.
- Identify corporate leads and build long-term r...