Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

**What You'll Do**

+ You will be responsible for managing and resolving rejected credit card cases directly with customers and credit card holders in a timely manner, ensuring swift resolution and customer satisfaction.
+ You will craft and maintain strong relationships with business partners to collect outstanding debt primarily through email communication while maintaining professionalism and clarity.
+ You will solve customer queries and invoice disputes from partners by conducting detailed transaction research, analyzing discrepancies, and providing comprehensive documentation of actions taken to resolve outstanding debt or disputed invoices.
+ You will effectively collaborate with inte...