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AR Collections Specialist: Resolve Disputes & Payments
Company
Salescode GmbH
Location
, , malaysia, , , malaysia
Type
Full-time
Contact customers via phone, email, and written correspondence to follow up on outstanding invoices
Investigate and resolve payment discrepancies, disputes, and short payments
Collaborate with internal departments (Sales, Customer Service, Billing) to resolve customer issues
Maintain detailed records of collection activities and customer communications
Recommend accounts for escalation, write-off, or legal action when necessary
Ensure compliance with company policies and procedures, as well as applicable regulations
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