I. Job Summary

To perform intermediate level tasks / activities related to the process / business the employee is aligned with.

II. Essential Duties and Responsibilities

Understands business fundamentals and standard operating procedures

Maintains professional and productive relations and communications with internal customers.

Follows standard procedures and introduces all new procedures into daily routine.

Meets or exceeds individual productivity requirements.

Resolves problem invoices with the highest degree of urgency.

Returns or resolves quality control issues in problem queues.

Generate reports, create MIS for the related role if advised.

Meets or exceeds individual productivity requirements as laid down by the managers.

Other duties may be assigned as needed by supervisor / manager.

III. Qualifications

A. Required Qualifications

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