This office-based role supports the day to day running of the business, including handling calls, preparing quotations, updating systems, and liaising with customers, suppliers and engineers.

Key responsibilities

• Answering incoming telephone calls and responding to email enquiries professionally
• Logging service calls and supporting engineer call-outs
• Preparing, compiling and issuing customer quotations
• Liaising with customers, suppliers and subcontractors
• Updating company systems and maintaining accurate records
• Filing and general office administration duties
• Supporting scheduling and service co-ordination where required
• Assisting with general day-to-day office operations

Skills and Experience

• Previous administrative or office experience preferred
• Confident telephone manner and strong communications skills
• Good organisational skills wit...