We are a U.S.based company specializing in remodeling, repair, and maintenance services, and we are currently looking for a proactive Appointment Setter / Virtual Assistant to support our sales and operations team.

Main Responsibilities

• Conduct outbound calls to homeowners in the United States to schedule service appointments.
• Receive and manage inbound calls related to garage door services, estimates, and service requests.
• Schedule, confirm, and manage appointments for service, repair, and installation consultations.
• Follow up with clients regarding estimates, approvals, payments, and scheduled services.
• Qualify incoming leads and provide basic information about the company’s services.
• Maintain accurate client records and updates in the CRM system.
• Document call outcomes, notes, and next steps after each interaction.
• Coordinate communication between clients and the internal operations team.
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