Works with key customer engineers to integrate Edwards’ products into customer systems as a default standard.
Works with customer engineers to determine product requirements and communicate them to Edwards management and product development teams.
Influences Edwards product development by identifying key customer and product issues and potential solutions.
Develops and distributes an expressed understanding of the customer’s stated and apparent roadmap for systems development for all customers using vacuum and abatement.
Works closely with the account team to ensure full awareness of commercial and technical requirements of all projects.
Maintains awareness of Edwards’ technical and commercial competitive position with respect to the customer’s product and process roadmaps.
Works with Edwards Product Managers and Product Specialists to ensure relevant product issues are addressed and exploits Edw...