Job Summary
We are looking for an experienced Applications Developer (ServiceNow) with strong expertise in Discovery, Event Management and Service Mapping on the ServiceNow platform.
Key Responsibilities
- Design, develop, and implement Service Mapping solutions for business-critical services.
- Configure and manage ServiceNow Discovery, Event Management, and CMDB integrations.
- Identify business services and applications for mapping and maintain accurate end-to-end service maps.
- Customize and develop patterns, probes, and sensors to support infrastructure discovery.
- Troubleshoot discovery and service mapping issues and optimize configurations for improved visibility.
- Integrate discovery and service mapping with CMDB to ensure accurate service data.
- Collaborate with infrastructure, platform, and application teams to understand service dependencies.
- Support ITOM best...