Responsibilities Provide Level 1 application support for clinical and internal systems, including troubleshooting, issue logging, and escalation Assist in system changes, user acceptance testing (UAT), and minor enhancements Support user access management, system setup, and basic configurations Perform data extraction, report generation, and basic analysis to support operational needs Work closely with clinicians and users to resolve system and workflow-related issues Coordinate with internal IT teams and vendors for issue resolution, system updates, and follow-ups Support system implementation, upgrades, and integration activities Assist in procurement, asset tracking, and basic administrative tasks Maintain system documentation, SOPs, and ensure proper tracking of issues and resolutions Support audit, compliance, and KPI reporting, and identify opportunities for process improvement and automation Requirements: Degree in IT, Healthcare, or related discipline, with
2 to 4 years of e...