Noesis is seeking a Senior Support Engineer, for that unique professional who thrives on solving problems and is excited about taking on new challenges. There is the need for a capacity to keep up with new technology and support of a transformation program. This position requires dedication, persistence, follow-up, effective time management, and unbeatable customer service with exceptional communication skills.

Main Tasks and Responsibilities:

• Troubleshooting and Issue Resolution;


• Support and Maintenance of Applications;


• Incident Prevention;


• Strong troubleshooting skills with the ability to support a wide range of information systems and applications;


• Daily ticket analysis and resolution, including root cause analysis and problem creation.

Profile:

• Experience in Java to support and troubleshoot applications (n...