Overview

Position Name - Application Support Consultant

Experience - 3 years

No of positions - 1

Position Purpose

Providing technical expertise and assistance to clients or internal users regarding the operation, troubleshooting, and maintenance of software applications.

Roles and Responsibilities

• The candidate will assist senior team members with support, maintenance, and updates of an existing pharmacy application.
• Support monitoring of compliance to security measures
• Solve routine problems that occur within applications
• Liaising with vendor and users on issues log and status
• Propose recommendations to improve application performance
• Document the application’s technical architecture, issue resolutions and procedure
• Provide 24/7 primary application maintenance support

Requirements / Qualifications

• Candidate must possess at ...