Application Support Analyst (Government Project)

Company

SEARCH INDEX PTE. LTD.

Location

singapore, singapore

Type

Full-time

            Application Support & Incident Management 
Level 1.5 / 2 Support 
Stakeholder & Vendor Coordination 
 Responsibilities  Manage and resolve application incidents, service requests, and system issues within SLA timelines. 
Monitor application performance, interfaces, and batch jobs to ensure stable operation. 
Perform SQL queries and data analysis for troubleshooting and investigation. 
Support application deployments, system changes, and post-release validation. 
Collaborate with stakeholders and vendors for issue resolution and enhancements. 
Maintain documentation, user access, and support compliance activities. 
 Requirements  Possess a Degree / Diploma in Computer Science / IT or equivalent 
2–5 years of experience in application support, IT operations, or production support environments. 
Knowledge of application architecture, APIs, system integrations, ...
        

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Application Support Analyst (Government Project)

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