Apply ITIL principles to manage incidents, problems, and change requests, ensuring IT service workflows, ticketing systems, and SLA commitments are consistently met.
Set up and maintain core business applications — includingOracle ERP,IMOS, andJIBE— in line with organisational policies, compliance requirements, and business needs.
Monitor data integrity acrossData Lakeenvironments, ensuring accurate and reliable data flows that support reporting and decision-making.