Job Description
Provide pre/post-sales consultation for a Semiconductor Test System to customers.

Resolve customers pre/post production test program issues to minimize test system down time and time to high volume manufacturing.

Understand customers IC testing needs and propose testing solutions to meet those needs.

Develops and execute support plans as part of the customer account team.

Lead test program development/productivity improvement projects based on customers requirement.

Deliver training programs to enable the customers to better utilize the system.

Engage with customers to understand technical requirements, product roadmaps, and pain points.

Deliver technical presentations, solution overviews, and value analyses to customers.

Coordinate with R&D to tailor solutions that meet customer specifications.

Drive early customer engagement and qualification efforts for new products and solutions.
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