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Application Development Analyst - HIH - Evernorth

Company

The Cigna Group

Location

Hyderabad, India

Type

Full-time

**Application Development** **Analyst**

Position Overview

As an Application Development Analyst, you will be part of a team of analysts and engineers-on code triage and analysis, and quick fixes for issues impacting the Evernorth applications. The focus of the work is to identify and rectify any technical and functional challenges in Evernorth’s market-winning capabilities in the technology solutions space.

Responsibilities

+ Monitor enterprise applications and infrastructure.

+ Analyze alerts and dashboards to detect performance degradation or system failures.

+ Follow standard operating procedures (SOPs) to escalate issues to appropriate teams.

+ Assist in creating incident reports and maintaining system logs for historical tracking.

+ Participate in daily status calls and shift handovers.

+ Engage in root cause analysis (RCA) and help implement preventive measures.

+ Work closely with applica...

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