The Regional Lead for Client Success & Programme Delivery ensures that clients achieve exceptional value from their partnerships through frictionless and strategic project management and high-touch relationship management that anticipates needs, strengthens trust and drives long-term growth.
This role is focused within the APAC region. You will have an EMEA and USA counterpart - all of whom report into the Head of Client Success & Programme Delivery. You will be accountable for programme leads in the region and champion the voice of the customer internally. While in a managerial role, you will be hands on leading 4-5 high-value programmes to model excellence in customer engagement.
This is a 12-month fixed term contract role. The successful candidate may be based in either Singapore, Gurugram, India, or Hong Kong and should have the right to work in the location.
Key Responsibilities