Main focal point for FHS customers requiring component support under AOG and CRI priority.
Daily management of incoming AOG and CRI Exchange Order to ensure that our customer’s aircraft are not grounded due to parts contracted with FHS.
Identify the suitable solution within the FHS Supply chain and treat the customer request within the FHS internal set KPIs and the contractual obligation with the customers.
Dealing with the entire end to end process – from customer requests to monitoring the shipment and delivery of the component.
The job position is organized in shifts, inducing working during nights, weekends and public holidays.
Key Responsibilities
Manage incoming AOG and Critical Exchange Orders from FHS Customers (Airlines) and take action to ensure the release and delivery of the required components withi...