Title : Team Lead - AnalyticsLocation : BangaloreShift : Rotational Shift -based as per business requirementsRole Summary / Job PurposeThe Team Lead – Analytics will be responsible for managing data reporting, generating actionable insights, and driving continuous improvement initiatives across the Global Support Centre. The role ensures data accuracy, supports business decision-making, and enhances operational efficiency through analytics, automation, and governance.Key ResponsibilitiesDevelop interactive dashboards and reports using Power BIExtract, transform, and analyze data using Power Query and SQLPerform advanced data analysis using Excel (including macros and automation)Identify trends, patterns, and insights to support business decisionsAutomate repetitive reporting tasks to improve efficiencyCollaborate with stakeholders to understand data requirementsSupport implementation of AI-based solutions where applicableData Visualization & Reporting: Power BI, Power QueryAdvanced Dat...