Description

Are you the master of making the right schedule happen at the right time?
Join Concentrix as a Planning & Scheduling Analyst and help keep our operations running like clockwork.
In this role, you’ll turn data into action, build smart staffing plans, monitor real-time performance, and help teams deliver great customer experiences while hitting service and productivity goals.
If you love Excel, workforce planning, reporting, spotting trends, solving problems on the fly, and working in a fast-paced environment, we’d love to hear from you.
Experience with WFM tools like NICE IEX, Verint, Aspect, or Genesys will give you an edge.
If you’re analytical, detail-driven, collaborative, and ready to make a real impact, this could be your next great move.