Job summary

The Warranty Analyst is responsible for the independent development, management, and continuous improvement of warranty documentation, service manuals, operator manuals, and technical publications for custom-built fire apparatus. This role requires advanced technical knowledge, professional judgment, and discretion in interpreting engineering data, regulatory requirements, and warranty policies to produce accurate, compliant, and customer-ready documentation. The position operates with minimal supervision and collaborates cross-functionally to support product reliability, serviceability, and customer satisfaction.

Responsibilities:

Technical Documentation Leadership