**Intro**

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

**Why you'll love this job**

+ The position is part of the Customer Experience Division and supports the development and execution ofstrategic initiatives that enhance the airline’s customer experience.
+ This role is responsible for analyzing performance metrics, synthesizing customer insights, and supportingcross-functional planning efforts.

**What you'll do**

_This list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential jo...