Key Responsibilities:
Communications:
Draft and distribute internal IT communications related to new software rollouts, enhancements, and operational updates.Write clear, engaging content for our company intranet to keep employees informed about key IT initiatives.Ensure consistency in tone, messaging, and branding across all IT communications.Training & Enablement:
Design and develop training materials, including videos, interactive modules, and job aids for the LMS.Translate technical concepts into simple, user-friendly training for business users.Track and evaluate training effectiveness and user engagement.Project Planning & Execution:
Support planning, scheduling, and delivery of communication and training milestones.Coordinate with global stakeholders to align communication timing with broader initiatives.Manage feedback loops and revise materials...