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Analyst IT

Company

Mattel

Location

Hyderabad, Telangana

Type

full-time

Job Description

Key Responsibilities

  • Monitor enterprise systems, networks, and applications using SCOM, Nagios, SolarWinds, and related monitoring tools.
  • Execute and monitor production job schedules using CA Scheduler, ensuring timely and accurate completion.
  • Respond to alerts and incidents, perform initial triage, and escalate according to defined procedures.
  • Analyze and document recurring issues to support root cause analysis and continuous improvement.
  • Perform system health checks, capacity monitoring, and routine operational tasks.
  • Support implementation of automation and process enhancements to improve efficiency.
  • Assist in disaster recovery (DR) testing and maintenance activities.
  • Adhere to established procedures, security standards, and service level requirements (SLRs).

Qualifications

Qualifications

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