Join Loblaw Digital as an Analyst focused on enhancing online grocery delivery in Downtown Toronto. Drive operational excellence through data analysis and team collaboration to improve customer satisfaction.
This Senior Analyst role is vital for the performance of our last-mile logistics. You will work closely with multiple teams to monitor key metrics and identify performance opportunities. Utilize your strong analytical skills to derive insights from operational data that guide decision-making and enhance cost efficiency in delivery operations.
Key Responsibilities:
• Design and execute experiments with Delivery Operations
• Generate insights through data analysis and reporting
• Identify risks and opportunities based on KPI trends
• Serve as a contact point for timely delivery escalations
• Support continuous improvement of operating procedures
Requirements:
• 2–4 years in analytics, operations, or finance