Job Title: Analyst

Location: Delhi (Hybrid)

Experience: 2–4 Years

Type: Full-Time

About the job

Veracy Consulting provides Consulting and Development services to Energy Trading & Risk Management clients. The candidate will support daily operational activities, incident handling, monitoring, and coordination with business and technical teams.

Key Responsibilities:

• Providing 2nd-level application support to our clients for Market Risk and Credit Risk systems.
• Diagnose and resolve day-to-day Incidents and Service Requests within agreed KPI limits.
• Record all Incidents on Ticketing Platform and providing timely feedback to the Business stakeholders.
• Implement Team processes to handle all support activities.
• Update documentation on known issues and their resolution.
• Liaise with other support/development Teams to resolve...