Minimum 2-3 years of people management experience as TL.
Must have BFSI, AML and KYC experience.
Has the ability to deliver feedback and coaching to team members basis the collected data from Quality monitoring and reporting development plan to stakeholders in an actionable format.
Must be able to spot trends and tendencies with data and drives team to look for insights.
Strategic thinker with strong analytical and creative problem-solving skills
Must be able to collaborate with the client on pressing concerns and partner with internal stakeholders on action plan execution.
Significant experience in a complex fast paced environment