What success looks like in this role:
The Field Engineer performs activities associated with installing, diagnosing, maintaining, and servicing computer-related products, including but not limited to desktop/laptop computers, printers, and peripherals.
We are seeking a reliable, customer-focused Airport Support Technician to provide on-site technical and operational support for key airport equipment and customer-facing technologies.
Previous experience in a customer-facing role, ideally within a fast-paced or public-facing environment.Experience in technical support, mechanical maintenance, or troubleshooting of equipment.Familiarity with kiosk systems, bag-drop technology, or similar automated service devices.Meets SLA requirements and ensures client satisfaction in all interactions.Proven experience in a Deskside support environment performing fault investigation, triaging, and resolution.