• JOB PURPOSE

An Airport Services Executive is to meet and provide assistance to Hotel guests upon arrival and departure at the airport and generate additional room business at every given opportunity. He/ she is to ensure adherence to all standard policies and procedures as set by Accor.

• EXECUTIVE RESPONSIBILITIES & EMPOWERMENT

• Coordinate and assist transportation requirements of guest
• Treat all guests and colleagues in a polite and courteous manner at all times
• Give complete cooperation to any client or colleague requiring assistance in a prompt, caring and helpful manner
• Ensure that all hotel guests are met and assisted at the airport on arrival and departure in order to provide a personalized service
• Ensure a paging board is displayed to identify the guests arriving at the airport
• Ensure that you are having the daily arrival and depart...