As a growing electronics company, we’re in search of a candidate who can demonstrate their expertise in establishing a solid foundation for our service team, particularly in the areas of ACMV installation & service. This role also involves serving as the go‑to technical resource for our customer service team, aiding them in delivering top‑notch troubleshooting solutions for our customers to ensure a seamless and speedy resolution. This individual will serve as the cornerstone of technical hands‑on knowledge for PRISM+ aircon products. They will be responsible for offering technical assistance, guidance, and support to both individual consumers and businesses encountering issues with our technical, hardware, and software systems. The selected candidate will play a pivotal role within PRISM+ Malaysia and will report directly to the Aircon Operations & Technical Manager.