Position: Air Freight Manager
Salary: up to $7000
Working Day: 5.5 Days
Working Hour: 9am-5.30pm | 9am-1pm (Alt Sat)
Working Location: Alps Ave (nearest MRT Changi Airport)
Job Responsibilities - Overseeing, mentoring, and assisting the Airfreight Import Customer Service team while making sure employees effectively handle all import procedures.
- Keep an eye on all daily import operations, such as billing, job closure, customs compliance, shipment documentation, and carrier coordination. Make ensuring that defined procedures and service standards are followed.
- Determine operational bottlenecks, put process enhancements into place, and assist efforts to improve workflow effectiveness.
- Monitor team performance in relation to SLAs and KPIs, give comments, and report problems to the manager when necessary.
- Respond to complicated import‑related consumer questi...