Key Responsibilities AI Development & Integration - Build and deploy AI voice agents and chatbots (inbound and outbound) - Design conversational flows for sales, customer service, collections, and support - Integrate with APIs, CRMs (Salesforce, HubSpot, GoHighLevel), and telephony systems (Twilio, SIP, 3CX) - Work with LLM-based and speech-to-speech architectures Testing & Quality Assurance - Conduct end-to-end testing of AI conversations (voice and text) - Identify issues in latency, intent recognition, response accuracy, and conversation flow - Perform A/B testing and prompt optimization - Analyze transcripts, logs, and analytics to improve performance Project Management - Manage client deployments and timelines - Coordinate between engineering, sales, and customer success teams - Translate business requirements into AI workflows - Track deliverables and ensure timely execution Optimization & Performance - Improve conversion rates, automation rates, and customer experience - Monitor...