Support squad lead in delivering AI based transformation for the bank.
Carry out business analyst function for AI system user requirement, system integration and UAT/SIT planning.
Carry out end to end process transformation workshop to identify pain points and AI based use cases to improve customer journey.
Draw As – Is and To – Be process maps, User Requirements, Testing Plan, etc
Carry out peer analysis and relevant research prior to engaging with stakeholders to firm up pain points and solutions.
Prepare RFQ, RFP, POC requirements with stakeholders and work on implementation by liaising with various stakeholders and realize identified benefits.
Work with stakeholders to carry out validation of POC for identified use cases, firm up business case and work with various stakeholders to present in various committees.
Be patient and good listeners to narration of pain points by various stak...