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AI Support Engineer

Company

Valsoft Corporation

Location

White Plains, New York, United States

Type

Full-time

About WeSuite

A Fluent Software Group Company


WeSuite builds specialized software for the security systems industry — helping integrators and dealers manage quoting, sales workflows, and client relationships more effectively. We're on a mission to build a support organization where AI agents handle the majority of resolution work, freeing our team to focus on what requires genuine judgment, product expertise, and client relationships.


We take AI seriously as infrastructure, not just tooling — and we're looking for people who do too.



The Opportunity: AI Support Engineer

This is not a traditional support role with AI tools added on. It's an agent-building and agent-ownership role that requires genuine support instincts, strong technical curiosity, and a systems mindset. You'll resolve real tickets, develop deep product knowledge, and constantly think about how to turn what you just learned into something an agent can handl...

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