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After-Sales Service Engineer

Company

ExecSearch

Location

Subang Jaya, Selangor

Type

Full-time

job description

Responsibilities:

  • Perform on-site commissioning of company solutions (e.g., commercial kitchen ventilation, demand control systems, air distribution systems)
  • Ensure correct installation and integration of controls, UV, water wash systems, and IoT-based monitoring
  • Execute planned maintenance and emergency service visits according to service contracts or ad hoc requests
  • Diagnose and repair faults in mechanical, electrical, or control components
  • Recommend system upgrades or component replacements to enhance performance
  • Provide technical support to customers (on-site and remote)
  • Deliver user training and operational guidance to end-users, contractors, and facility teams.
  • Record service reports, findings, and recommended actions in a structured manner.
  • Aftermarket Sales Support - Collaborate with the service sales team to identify upsell opportunities (filters, parts, upgrade packages)
  • W...

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