SUMMARY OF POSITION:

The After-Sales Programs & Strategy Analyst (Essentia) is responsible for identifying, developing, and supporting the execution of after-sales programs and service offerings that drive revenue growth, improve service performance, and enhance customer support across the Essentia portfolio.

This role evaluates market opportunities, analyzes business and operational data, and translates insights into structured, scalable programs such as preventative maintenance, installation services, and consumable solutions. The Analyst contributes to the development of offerings that are both commercially compelling and operationally executable, ensuring alignment with customer needs and business objectives.

The Analyst plays a key role in aligning after-sales offerings with equipment sales initiatives, supporting new product launches, and preparing the organization for large customer rollouts. This includes working cross-functionally with Sales, Servic...