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After-Sales Client Care Manager

Company

Michael Page

Location

Bangkok, Bangkok

Type

Permanent

  • Be the client's trusted point of contact for after-sales
  • Turn service moments into loyalty moments for VIP clientele.

About Our Client

A renowned luxury brand with a flagship House in central Bangkok, offering an intimate, invitation-only setting focused on exceptional service.

Job Description

  • Act as the main point of contact for clients on service/repair cases; manage updates, expectations, and escalations.
  • Log, track, and follow through on all cases; coordinate with service centers and the House Director for timely resolutio...

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