Passionately drive customer satisfaction with our products and services, aiming at building long-term loyalty by partnering with customers to achieve mutual success.
Roles and Responsibilities
Ensure delivery of products or services that meet or exceed customer expectations consistently.
Lead the Quality Control and Assurance team.
Ensure compliance of the Quality Management System with all relevant external certifications (ISO) and perform internal audits to maintain alignment with QMS.
Assess, simplify, and sustainably improve the effectiveness of the Quality Management System to enhance products, services, processes, and technologies.
Serve as the point of reference for all company areas to develop a culture aimed at total quality and continuous improvement.
Lead the implementation and development of internal processes and procedures to ensure compliance with quality standards. <...