Coordinate the administration of retirement and benefits programs in Canada with external vendors (e.g., Sun Life, Desjardins, AON, Telus Health), ensuring compliance with contracts, legislation, and service agreements.
Act as the primary point of contact for Payroll, HRIS, HR Business Partners, and external providers to support program delivery and optimization.
Communicate retirement and benefits programs to employees and HR teams, including leading annual renewal cycles and related activities.
Ensure program compliance and maintain accurate, high‑quality documentation aligned with regulatory requirements.
Serve as a subject‑matter expert (SME) to HR teams by advising on the interpretation and application of retirement and benefits programs.
Support the administration of retirement committees in Canada and follow up on action items and governance activities.