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Advisor I, Customer Service – Thai Tech Support

Company

Convergys

Location

kuala lumpur, kuala lumpur

Type

Full-time

Advisor I, Customer Service – Thai Tech Support page is loaded## Advisor I, Customer Service – Thai Tech Supportlocations: MYS Kuala Lumpur Sentral - NU Tower 2 - Level 9 &10time type: Full timeposted on: Posted Yesterdaytime left to apply: End Date: November 30, 2026 (30+ days left to apply)job requisition id: R Job Title:Advisor I, Customer Service – Thai Tech SupportJob DescriptionThe Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.## Essential Functions/Core Responsibilities• Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’)• Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer• Listen attentively to custo...

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