Summary This position is directly responsible to the office of the VA Community Care service and falls under the C.W. Bill Young VA Medical Center, Bay Pines office of the Chief of staff. The strategic alignment for the position and the immediate goal for the incumbent supports the mission, vision, and values of the VA Healthcare System. Responsibilities These positions serve as an Advanced Medical Support Assistant at the Bay Pines VA Healthcare System. This position is responsible for a wide range of assignments and provides administrative support to the assigned section. Duties include but are not limited to: The Advanced Medical Support Assistant (AMSA) will guide patients through the Community Care programs, inputs referrals, sends authorizations, documents complaints, and provides follow-up and suggests resolutions to supervisor. The Advanced Medical Support Assistant must be able to interpret and communicate requirements of Community Care Scheduling Directives and complete accur...