Experience - 3–8 Years

Location - Bangalore (Hybrid) / Noida / Delhi NCR

Job Summary

We are looking for an experienced Adobe Journey Optimizer (AJO) professional to design, build, and optimize customer journeys across channels. The ideal candidate will have strong hands-on experience with AJO, Adobe Experience Platform (AEP), and campaign orchestration, enabling personalized and data-driven customer experiences.

Key Responsibilities

• Design, configure, and implement cross-channel customer journeys using Adobe Journey Optimizer
• Build and manage email and SMS within AJO
• Create and manage real-time and batch journeys leveraging events, segments, and profiles
• Work with Adobe Experience Platform (AEP) for data ingestion, schemas, datasets, and identities
• Configure decisioning, offers, and personalization logic ...